Top Water Damage Restoration Service in Oregon

(Ashland, Central Point, Eagle Point, Jackson County, Jacksonville, Medford, Phoenix, Talent and White City)

Contact Swept Away Damage Restoration's certified pros for swift and effective water damage solutions, available 24/7, 365 days a year.

For Damage Restoration: 855-615-2963

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Peace of mind

By following these guidelines and choosing Swept Away, you’re not just restoring your property, you're securing peace of mind. Call us today.

Ensure Your Damage Claim Won't Be Denied

  1. Immediate Documentation: As soon as you notice damage, take clear photographs and video’s for evidence.
  2. Look for your policy: Look up your insurance company, deductible and policy. If you have a current copy of your insurance policy, I suggest reading through your obligations as a homeowner. Most policies state that you must mitigate damages as soon as possible. That is said to protect themselves from the high cost of mold remediation.
  3. Contact a professional water restoration company immediately: look for a company with great reviews and one that can get started right away as time is of the essence. Look to hire a company that is independent of your insurance company to make sure they work for you and you alone. Companies that are preferred and sent by insurance companies really work for the insurance company and follow their guidelines not the industry standards. Also, companies that are really construction companies first and restoration companies second are always going to do as much demo as they can justify. A professional restoration company will always use advanced knowledge and equipment to dry in place as much as is possible thereby reducing the amount of demolition, and the time and cost for rebuilding.
  4. Keep detailed records. Follow up every conversation with your insurance adjuster with an email stating what was discussed and any verbal agreements made on that call. Note the date and time, and keep all correspondence in an easy to find location.
  5. When it is time to put your home back together, after the structure has been thoroughly dried, your insurance adjuster will agree in advance to the rebuild cost. You can submit the rebuild estimate you have received from your contractor and then you should have the go ahead to proceed from insurance.

Steps to Take When You Realize You Need Restoration Help

  1. Safety First: make sure your home is safe for you and your family. Turn off electrical to water damaged parts of your home or at the least unplug electrical cords from the outlets.
  2. Stop further damage: turn off water either at the sink or at the main. Stop further damage from occurring by stopping the flow of water.
  3. Call professionals: A water restoration company to properly access damages and plan how to dry out your home and a plumber to fix the plumbing issue.
  4. Notify insurance after you meet with the restoration company and are sure it will cost more than your deductible.
  5. Document: every call you make to your insurance, what was discussed and the conclusion arrived at. Send that into your adjuster each and every time to create a paper trail.

Why Trust Us?

  • Certified Experts: Our team is professionally trained and certified.
  • Quick Response: We're available 24/7 and guarantee a quick response time.
  • Transparent Pricing: after looking at the job and before we begin demo work, we provide you with a work scope estimate. This details what we will do, equipment to be used and the cost range. Things change as we go along and we may have to update the work scope estimate if we find more damage or complications.
  • Collaborate with All Insurance and Direct Billing: Swept Away Damage Restoration has successfully worked with insurance providers. As a courtesy to our client, we send the invoice and claim directly to your insurance company. We keep detailed records as required by your insurance provider. Our pricing is disclosed in our contract for your understanding of charges incurred.
  • Customer Testimonials: Read stories from satisfied clients who trust our services.
 

Water Damage Restoration in Jackson County Oregon

There is no greater enemy to a home than hidden water and residual moisture. A broken pipe, leaky appliance, or storm-damaged roof results in moisture that seeps in, builds up, and yet is unseen or unnoticed by homeowners. Hidden moisture becomes trapped, damaging carpets, floors, and tile, and can lead to the dangerous growth & spread of mold and mildew.

Don’t let a simple leak threaten your family’s health

The Swept Away water damage restoration process begins with an audit where we use special tools to find hidden moisture and trace the path of water. Next, we determine the best course of action to restore your house to dry conditions as fast as possible. Our process removes excess moisture, protecting the health of your household.

Water damage services Jacksonville OR
Water damage restoration Medford OR

Four steps to a clean, dry, safe, healthy home for you and your family

  1. Get In
  2. Survey the damage
  3. Fix the problem
  4. Restore the home to a dry and healthy state. FAST.

Contact the experts at Swept Away Restoration 24/7
for any water damage needs!

Stop Water Damage in it’s tracks by calling the Professionals at Swept Away Water Damage

8 Reasons Why You Should Use Swept Away Restoration

  • Reason 1: Because we come running.
    We are at your home as quick as possible, often in 1 hour or less. Rest assured once we get your call we are mobilizing to get to your home just as soon as we can!
  • Reason 2: Because I answer my phone live.
    Reach us 24/7 with our dedicated emergency line. No wasting time talking to an answering service. If I happen to miss your call, I return calls just as soon as I can, usually within minutes.
  • Reason 3: Because I work with your insurance company, not for your insurance company.
    I send our invoice and claim reports directly to your insurance company and I keep you informed every step of the journey. Every communication made with your insurance company, you are copied on. Even though I work with your insurance company, I work for you!
  • Reason 4: The most thorough structural drying you can get with healthy products.
    We use state of the art equipment and the most naturally derived cleaning products out there. As a matter of fact, the antimicrobial we use is 99.9 % effective in killing mold, fungus, bacteria, and viruses on contact. It is derived from plants and safe for people and pets.
  • Reason 5: I don’t cut corners I dry and disinfect them.
    We take the time to care for your home like it is our own. We don’t call the job done until we are certain we completely dried your structure (the structure of your home).
  • Reason 6: We stop mold in its’ tracks.
    Mold can’t grow without moisture or water present. By properly drying your home, making sure no moisture is trapped in walls or under flooring, we are making sure that no mold will take up residence in your home.
  • Reason 7: Certified Master Cleaner.
    I am a certified master cleaner and structural dryer with the IICRC with over 25 years of experience. I work with only highly trained, certified technicians with a vast knowledge of construction. Together we are a great team and you are in exceptionally qualified hands.
  • Reason 8: We stand behind our work.
    When we are done, your home is healthy and dry. If we notice anything that could lead to potential health problems, we inform you as to what we found and what we recommend. Your health is reflected in the condition of your home and we know that there is nothing more important than your health.

We are a Locally owned, Family Operated Business that has been serving our neighbors in Southern Oregon for over 25 years. We work for you, not your insurance company! We help you navigate through the insurance process from initiating your claim, filing your claim and then all the way through payment from your insurance company. We do everything we can to help you get back to enjoying your healthy home again, FAST.

      Call Swept Away Restoration

A DRY HOME IS THE KEY TO A HEALTHY HOME

  • A home free of hidden mold is the biggest reason to hire the Swept Away Restoration professionals.
  • We guarantee our workmanship for a full 5 years.
  • We use naturally derived products to kill mold that is safe for your family and pets.
  • And you can sleep easy knowing your health is our top priority.

A Proud Provider of Ethical Services™

We care what our customers think! Please read our 5-star Google Reviews

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Q&A Guide for Water Damage

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