Warning: Don’t Hire Any Carpet Cleaner Until you Read This!

Dear Friend,

There are many unscrupulous carpet cleaners out there that will take advantage of unsuspecting homeowners. There are also many companies that offer extremely poor workmanship. If you’ve ever hired one of these companies in the past, you can relate to what I’m talking about. This site will give you the information needed to find a quality and ethical cleaning company in your area, before you get taken advantage of.

My name is Joanna and I’m the owner of Swept Away Carpet Cleaning serving Ashland, Talent, Jacksonville and surrounding areas.

Be sure to take full advantage of the information contained in these pages. If you can’t find what you’re looking for, or need more information, be sure to send an email to joanna@sweptawaycc.com so I can be of further assistance. This site is for your benefit and it’s important that you let me know how I can better serve you.

If you’re in my service area and contemplating hiring my company, this site will allow you to do in-depth research on us before you ever have to make a buying decision. It’s critical that you do your research before you hire any carpet cleaning company. This will save you many headaches in the long run.

You probably heard about this site from a friend, neighbor or family member who told you of my services. (If you just happened to find this site on your own, congratulations.)

While most cleaning companies merely focus on carpet cleaning (and they do a very poor job of that), I concentrate on satisfying the carpet manufacturers maintenance requirements for your carpet. I have a BA degree in Biology and am a Certified Master Cleaner with many years of extensive hands on training and testing. I am personally on every job. All of this allows me to give you the most thorough cleaning ever. Excellence in Cleaning Guaranteed every time.

I offer these valuable public services, and they’re FREE! If you’d like to get more information, or try out my services this is your opportunity.

1. The “Consumers Inside Guide To Carpet Cleaning.” You can get this in-depth report right from this Website. If you haven’t yet requested it, be sure to do so now. You’ll also want to forward this valuable information on to everyone you love and care about.

2. A Free Carpet Audit. If you live in my service area, this is something that you’ll definitely want to take advantage of. I’ll meet with you personally to offer you this valuable service, and show you how to get the longest life from you carpeting investment. I’ll also show you why maintaining your carpet is such a crucial part of maintaining a safe living environment.

I look forward to helping you.



P.S.-Whether you use my services or not, by using all the resources offered here, you’ll find out how to choose a carpet cleaning company that will give you 100% guaranteed service, just like I do.

Why You Should Choose Swept Away Carpet Cleaning

That’s a really good question, and it’s important that I answer it for you. After all, if I can’t give you a great answer to this important question, you have no business hiring my company.

My Qualifications We have been serving the Ashland area for close to 25 years. My background is in science, I graduated from the Portland State University with a BS degree in Biology. For most of twenty years, I was a contractor for the BLM and Forest Service, doing reforestation contracts. Then I started a business in housecleaning, where I became obsessed with indoor air quality and detail cleaning. I simultaneously ran my housecleaning and carpet cleaning business. Now, I no longer have housecleaning clients, as I have phased out that side of the business. I have a passion for providing the absolute best carpet and upholstery care for the wonderful people in Ashland, Talent, Medford, and surrounding areas and I would love for you to become part of our family.

Last year I obtained certifications to do water restoration work. This is a new and exciting addition for us. We have support from people who have been doing this work for decades and now offer this as our latest service addition!

I am a Certified MASTER Cleaner with the IICRC. (This institute is designed to improve carpet cleaning standards.) The IICRC provides continuing education for carpet cleaners and keeps us up to date on the latest technology. Most of the classes involve a lot of chemistry to understand what happens with fibers and cleaning, or fibers and staining. A master cleaner has to be certified in 5 different areas of expertise and have at least 3 years’ experience. I have been certified as Carpet Cleaning Technician, Odor Technician, Upholstery Technician, Carpet Repair Technician, Color Restoration Technician, Water Restoration Technician, and Applied Structural Drying.

My Ethics I am also part of Ethical Services. You can go to that web site, www.ethicalservices.com and see testimonials from some of my clients. It is more important to find out what my clients are saying about me than what I say about me. You may even know several of them. Ethical Services does not allow its members to use unethical “bait and switch” advertising. This is also against the law, but very few carpet cleaners are ever prosecuted. You may not know this, but not all carpet cleaners are the same. Not only because some of them use deplorable advertising, but there is a big difference in how they clean. I use only hot water extraction. (This is the method required by Shaw Industries, the world’s largest carpet manufacturer.)

I seperate myself from other carpet cleaners by not using “chemicals” to clean with. I use safe solutions, naturally derived from plants. I do not want to be exposed to anything that will sensitize me to have chemical sensitivities for the rest of my life. I do not want to expose you or your families to that either. We have too many chemicals in our homes already. The last thing you want is to have your carpet cleaner adding to the chemical load on your health. I have spent a lot of time educating myself on this topic, and you will benefit from my knowledge. v Excellence In Cleaning Guaranteed Excellence In Cleaning Guaranteed

I’ve cleaned thousands of carpets and my most important objective has always been client satisfaction. We take great pride in my work and make certain we do everything exactly right on every job.

I’ve even satisfied the self-proclaimed “Pickiest Customer in the World,” who prefers to remain nameless. In fact, several of her neighbors have also called my company, because they said,” If you can make her happy, you can make anybody happy.”

If I can please her, I’m confident that we can please YOU. When we get done beautifying your carpet, if you see anything more we can do, just tell us and we’ll make it right. I want to make friends as well as longtime clients. I have clients whose children I have seen grow up and we now clean for them. I’m not like most carpet cleaners who just come clean your carpet, and then as fast as can be, they’re on to the next job. I want to be your personal carpet and upholstery cleaner for years to come.

You Should Have the Cleanest Carpet in Town

Is There Any Reason Why You Shouldn’t Have the Cleanest Carpet in Town Hi my name is Joanna, and I’m the owner of Swept Away Carpet Cleaning. Over the last 25 years, I’ve had the privilege of helping many of your friends and neighbors get the most sparkling carpets and rugs they’ve ever seen. In fact, many tell me they love taking their shoes off and rubbing their toes in the soft, fluffy carpet after they get the most thorough cleaning ever.

They told me they wanted more. . .and I’m giving it to them! Many of my new clients have told me they were sick of the “cheap, top surface only cleaning” their carpets were getting from other cleaning companies. I am constantly seeing and hearing the results of these un-educated cleaners.

Don’t be a victim of these un-ethical cleaners ! They use harsh, cheap, and even dangerous cleaning agents (leaving toxic amounts of chemical residue in your home.) Some of these residues are not even safe for your pets much less your children. The chemicals that these un-educated cleaners use are so harsh that they strip the life from the carpet fibers adding years to the wear age. Plus, these cleaners don’t even pull out all the embedded soil debris that ends up at the lower part of your fibers which will cause your carpet to wear faster. This means you’re going to need to replace your carpets sooner (big expense!)…and that your home won’t be as healthy. These type of cleaners are untrained, unethical, and downright unscrupulous cleaners. So not only will you pay more in the long run by going with “cheap cleaners” … you won’t be enjoying all the benefits of a great looking carpet, and a safe HEALTHY home.

Clients of mine say they feel healthier after we clean their carpets! I’m not only dedicated to giving your carpets & rugs the most thorough cleaning ever… I’m also dedicated to helping to improve the quality of your life by making your home the optimal healthy environment for your family. I don’t think you’ll hear this from any other carpet cleaner!

This is why I give a FREE in-home CARPET INSPECTION where I take a close look at your carpet and tell you exactly what we will do to help them look their best, and what we can do to prepare for the cleaning.

This is what you receive when Swept Away Carpet Cleaning Cleans your Carpets & Rugs:

Long Lasting Deep Clean – We extract all the dirt, grime & debris from 100% of your carpet yarns. We don’t just buff the surface like some bonnet or carbonation methods (Dry-Chemical Systems) do. With our cleaning process your carpets and rugs will stay cleaner longer because we extract all the dirt & debris. Kills Germs, Bacteria, and Dust Mites – Our High Powered, Truck-Mounted Steam Extraction process kills and extracts most germs, bacteria, and dust mites from your carpet fibers. 98% of the carpet manufacturers recommend Hot Water Extraction (steam) as the preferred cleaning method. We Use Safe, Naturally Derived Cleaning Solutions –The cleaning solutions we use are designed for your particular carpet & rug fibers and are safe for children and animals. No Cleaning Residue Left in Your Carpets – We make sure no cleaning residue is left in your carpet yarns by previous cleanings. By flushing out all the dirt, grime, and cleaning agents we restore your matted traffic lanes to fluffy and soft carpet fibers with no soap residue making your carpets stay cleaner longer. Fast Drying Time – Because of our deep extraction, high-powered truck mounted equipment, we pick up 98% of the moisture we put down. Only your carpet fibers are barely damp. Depending on the grade of carpeting and the air circulation in your home our drying time is approx. 2-10 hours. We don’t Cut Corners, We Clean Them – We take all the time needed to clean every square inch thoroughly. We Move Most Furniture – We move most furniture and place plastic tabs and blocks under the furniture so the carpets will dry properly. We are IICRC Certified and a Chosen Member of Ethical Services – This assures you that we have been trained and tested. And we abide by a strict code of ethics which results in the highest level of customer satisfaction. 100% Satisfaction Guaranteed or our service is free – There is nothing worse than paying for a service and not being happy or thrilled with the results. You have peace of mind always when you use us to clean your carpets. 25 Years of Experience – As the saying goes “practice makes perfect.” And we have perfected our cleaning methods and spotting techniques to give our clients maximum cleaning results. If it can be gotten out, Swept Away gets it out. Professional Friendly Service – You will receive friendly, informative, and caring service from your first phone call to the completion of your job. We also call a day or two later to make sure you are still thrilled with our service. What are you waiting for? Give us a call right now, 541-482-3660, so you can have the Fluffiest- Cleanest Carpet & Rugs in town.

The CARPET AUDIT is free, and there’s no obligation. I treat your home the way I would like others to treat my own home. Isn’t this what you are looking for from a professional cleaning company. Call us today for your free inspection at 541-482-3660. I look forward to meeting you.


Upholstery Cleaning

You probably spent a great deal of time (not to mention money) choosing just the right furniture for your home. The look and the feel of new furniture is something we wish would last for a long time. However, most people don’t just keep their furniture as pieces of art. They are well used and well-loved fixtures in our homes. To make sure the investment is worth it, there are a few things that should be done when it comes to caring for your furniture.

Upholstery Care One of the best ways to prevent colors from fading is to keep your furniture out of direct sunlight. Vacuum your upholstered furniture as much as possible, at least twice per month. Remember, dust settles on upholstery just as much as it does on a hard surface such as a floor or a shelf of knickknacks. Avoid leaving newspapers on your furniture. Ink can accumulate and is very hard to remove. Don’t cover your upholstery with dark-colored blankets. The dyes can rub off onto other fabric when dry or bleed when wet. For high-use furniture, it’s a good idea to vacuum the cushions (often) and then vacuum under the cushions as well. Do not remove cushion covers for dry cleaning or machine washing even if they have zippers. Remember, all upholstery fabrics are different and can’t be cleaned the same way. Before using a store-bought spotter, check the labels on your furniture. Furniture Cleaning Furniture makers now attach tags with cleaning codes noted. “W” means it is wet-cleanable, “S” means solvent-clean, “W/S” means either wet or solvent clean and finally “X” means dry vacuum only. No type of cleaning agent whatsoever can be used on this type of fabric. Generally, cleaning should be done every 2 to 4 years depending on the furniture’s location, use and exposure to soiling. The American Furniture Manufacturers Association states that if a fabric is exposed to excessive or heavy soiling, it may be permanently stained.

Our goal is to remove normal soiling without changing the color, texture or finish of a fabric. Before cleaning, you should let us know how old the furniture is, if you have used any spotters or cleaners on it yourself or if the piece has ever been reupholstered. Depending on the type of fabric, different methods of cleaning will be used by us. The upholstery shampoo method is quick & effective and dries quickly. Dry foam cleaning is similar to the shampoo method but it uses less moisture so it dries even faster. Hot water extraction cleaning is the most effective way to remove heavy soils, provided the fabric is compatible with this method. This is also the preferred method for restorative cleaning and for sanitized cleaning.

We refer upholstery cleaning of cars, trucks, and SUV’s to Pristine Detailing Services; 541-944-2667

You’ll Get The Most Sparkling Clean Furniture…Or It’s Free! And Why Shouldn’t You?

How We Will Get You The Best Results First you and I will evaluate your furniture’s needs. “Every Item Must Be Treated Differently” Then we’ll decide what will be the best approach and why! Each manufacturer recommends a specialized cleaning method, and best of all, you’ll know up front what we can and can’t do! This way there’s no surprises! Every once in awhile, I can’t guarantee the soils will come out, and then I let you know before I start the cleaning.

Here are some things to be concerned about Furniture fabrics:

Furniture comes in various type of fabrics, it is important that we determine what type it is, This gives us the ability to clean it properly. Even if you don’t choose us. Please be sure when you get a quote, the company is taking this under consideration! Here’s a final note: If they use the wrong cleaning agents they will ruin the fibers and possibly the entire piece of furniture

Call Swept Away Carpet Cleaning to get your FREE Audit, where we will inspect and give a firm price quote.

Pet Urine Breakthrough

Now For The First Time In Pet Odor History, You Can Quickly Get Your Pet Concerns Removed in Less Than 7 Days…Or We Come Back For Free!!

For years many pet owners and carpet cleaners attempted to remove this concern but with little or no success! It was frustrating and something needed to be done, since the success rate was low most cleaners stayed away from offering this much needed service. At that time the best that could be done was a topical treatment, but that only covered up and masked the concern for about 2 to 3 weeks.

Enzymes Then enzymes came along, they worked wonders, but unfortunately they were limited to light urine concerns only! While they did a good job on light pet concerns, when a client needed heavy removal it did little! Even if the cleaner was lucky and got most of the smell out, the stains only lightened. While enzymes helped, the industry still needed more powerful solutions that not only removed the smell but the stains that were left behind. What now?

The Pet Boom Have you notice how many of your neighbors own pets? When that happened and the demand became greater, cleaners went to their cleaning supplier and said what can be done? The supplier turned to the manufactures and a little progress was made. But two companies took a closer look! They figured the need for these products would have a future, They tested and retested each product in hundreds of situations, until they came up with several new products that really worked. Most cleaners didn’t have a clue that this was going on. Many cleaners had given up on this service due to the low success rate, but a few of us kept trying and now that’s all changed.

The New Products Because I never gave up, I was able to locate these companies and now I’m able to offer you this new technology and you can judge for yourself the result, you don’t have to believe me, trust your own right judgment! I will remove your concern in one week or less Or I’ll be back and do another treatment!

Enough With The Talk….Questions? Are you sick of urine stains! Do they look like eyesores? Or worse, how about the smells? If you feel they’re getting the best of you and you’re ready to eliminate these concerns and not just mask the smells, I invite you to call me right now.

Can You Be Confident In Swept Away? Yes! I think you will be and here’s why? I’m constantly getting ongoing training, Even though I’ve taken on some of the toughest jobs. I don’t want to miss out on any new advantages that I can learn about for my clients, so I figure the more I know, the better I’m able to get you the results you want. That is the secret to my success!

Now For The Whole Truth About My Company Ok, Ok, I’m not perfect! I can’t fix everything! Therefore on occasions I have to turn down some jobs!(very few) It’s not that I like doing this, but I’d rather tell someone who needs carpet replacement that that would be their best option. Most people appreciate this and later call me for other cleaning or refer me to a friend, I’d rather tell them the truth rather then do the job and later have them wish they had replaced it! But don’t let this stop you from calling us. Almost 75% of our clients thought nothing could be done, but after an evaluation we were able to help them fix their concerns for good.

What If My Situation Is So Bad You Can’t Help…Then What? If after my evaluation I discover I can’t help you, I’ll let you know your options! Don’t hesitate, call me right now at Swept Away Carpet Cleaning: 541-482-3660 (my office answering machine) and get the results you deserve.

How Often Should I Clean My Carpet?

This is a commonly asked question. I have had people say that they have not had their carpets cleaned in 10 years or more because they have relied on myths and misconceptions. The fact is that cleaning extends the life of your carpet and saves you the tremendous amount of money required to replace prematurely worn carpet. Carpets cleaned on a regular basis provide a healthy, safe living environment for you and your family at the same time adding years of life to one of the larger investments in your home. So the question is, how often should they be cleaned? The answer can depend on several factors. The chart below taken from the IICRC Reference Guide for Professional Carpet Cleaning can assist you in answering this all important question.

Traffic Soil Rating Vacuuming Spot Cleaning Heavy-Use Area Cleaning Restorative Cleaning
Light Soil 1x per week Daily or as soon as spots are noticed Traffic areas every 12-18 months Every 2 years or per manufacturers warranty
Normal Soil (families with
children, elderly)
1 to 2x per week Daily or as soon as spots are noticed Traffic areas every 6-12 months Annually
Heavy Soil (families with pets,
Daily or as soon as spots are noticed Traffic areas every 3-6 months Semi-Annually (2x Annually)
Extreme Conditions (large families,
multiple pets)
Daily or as soon as spots are noticed Traffic areas every 2-3 months Quarterly (4x Annually)

Did you know that according to the Institute of Inspection, Cleaning and Restoration (IIRC) you should have your carpets cleaned AT LEAST 1 TIME PER YEAR depending on the amount of traffic? The IIRC is a professional association that trains & monitors cleaning technicians throughout the United States. To help you decide how often your carpets need to be cleaned, I have included a graph from the IIRC S100 book, 2002. These standards provide the guidelines used by the Carpet Industry to give your carpet the longest life possible.