When faced with water damage in Jackson County, OR, choosing the right restoration company is vital. To ensure you make an informed decision, asking the right questions is crucial. Swept Away Restoration, your trusted experts in water damage services, water damage cleanup, and flooded house repair, are here to guide you on the essential inquiries to make before hiring a water damage company.

 

1. Are You Licensed and Insured?

• Ensure the company holds the necessary licenses and insurance to operate in Jackson County, OR. This protects you and the company in case of accidents or damage during restoration.

 

2. What Is Your Experience and Expertise?

• Inquire about the company's experience in water damage restoration. How long have they been in business, and do they have expertise in dealing with the damage you're facing?

 

3. Can You Provide References?

• Request references from previous customers. Speaking with clients who have used their services can give you valuable insights into their work quality and professionalism.

 

4. Do You Offer 24/7 Emergency Services?

• Water damage can happen at any time. Ensure that the company offers round-the-clock emergency services to respond promptly to your situation.

 

5. What Is Your Process for Water Damage Restoration?

• Ask for a detailed explanation of their restoration process. This should include water extraction, drying techniques, and any measures to prevent mold growth.

 

6. Are Your Technicians Certified and Highly Trained?

• Ensure the company's technicians are certified and highly trained in restoring water damage. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a reputable certification to look for.

 

7. Can You Work with My Insurance Company?

• If you plan to file an insurance claim, inquire if the company has experience working with insurance companies and can assist with the claims process.

 

8. What Equipment and Technology Do You Use?

• A professional water damage company should use advanced equipment for water extraction, drying, and moisture detection. Ensure they have the necessary tools for efficient restoration.

 

9. Do You Offer Mold Prevention Services?

• Mold growth is a common issue after water damage. Ask if the company offers mold prevention services as part of their restoration process.

 

10. What Are Your Rates and Payment Terms?

• Request a detailed estimate for the restoration work. Understand their pricing structure and payment terms, including any upfront costs.

 

11. Do You Guarantee Your Work?

• Inquire about any guarantees or warranties they offer for their restoration work. This demonstrates their confidence in the quality of their services.

 

12. Can You Provide a Written Contract?

• Always have a written contract that outlines the scope of work, costs, and timelines. Please review it carefully before proceeding.

 

Why Choose Swept Away Restoration

Swept Away Restoration is your top choice for water damage services in Jackson County, OR, and we welcome these questions. Here's why you can trust us:

Licensed and Insured: We are fully licensed and insured to operate in Jackson County, OR.

Extensive Experience: With years of experience, we have handled a wide range of water damage scenarios.

References Available: We can provide references from satisfied customers who have experienced our top-quality services.

24/7 Emergency Response: Our team is available around the clock for emergency water damage situations.

Certified Technicians: The IICRC has certified and highly trained our technicians in water damage restoration. 

Insurance Assistance: We can assist you with insurance claims to make the process smoother.

Advanced Equipment: Swept Away Restoration utilizes state-of-the-art equipment for efficient restoration.

Mold Prevention: Mold prevention is an integral part of our restoration process.

Transparent Pricing: We provide detailed estimates and transparent pricing for our services.

Written Contracts: We offer written contracts that outline the scope of work and costs.

 

Where To Find The Best Water Damage Services?

Swept Away Restoration welcomes these inquiries and is committed to providing quality water damage services, cleanup, and flooded house repair. We're available 24/7 to rescue your home from flooding. Act now to reclaim your refuge; the best deal is a call away. Reach out to Swept Away Restoration today! In addition, you can check out customer reviews on Google.